Introduction:
The Content Asset Management (CAM) allows you to store and manage the digital assets (images, videos, animations, documents, renderings, floorplans, animations, virtual tours, price lists, brick packages, features & finishes lists, etc.) that are used within the Bildhive platform. When you upload an asset, it is stored in the project’s Media Library. With the Content Asset Management app, you can:
Upload files to the Media Library
Store and Organize files within their project
Retrieve files
Download files
Share files between team members
Access assets Across all the Bildhive apps within the same project
Publish digital files (images, videos, documents, renderings, floorplans, animations, virtual tours, price lists, etc) to your different Touchnpoints.
!! About Asset Preparation :
Your Process will be more efficient If you Prepare your assets and Upload them to the project's Media Library Before Using an App
It is always possible to upload files to the Media Library Once Inside an App
For Optimal Performance, please follow our Asset Preparation Guidelines when preparing your assets
!! Heads-Up
Our Table of Contents links might occasionally land you Just Below The Target Section. If this happens, a Simple Scroll Up to the Previous Section will get you right where you need to be.
TABLE OF CONTENTS
- Get Started
- Upload a File or Files
- Manage your Files
- Make Sure you Read this Before Uploading Folders
- 6. Simple Folders and Nested Folders / Parent, Child, and Subfolders
- 7. Simple Folders - Create, Identify, and View Them
- 8. Parent Folders - Create, Identify, and View Them
- 9. Child Folders - Create, Identify, and View Them
- 10. Upload a Folder
- 11. Upload or Nest a Folder into a Simple Folder
- 12. Upload or Nest a Folder into a Child Folder or a Subfolder
- 13. Upload Multiple Folders at Once
- Upload Error Notifications and Warnings
- 14. “File Type is Not Supported”
- 15. “File(s) will not be uploaded on upload action. Please review your file list”
- 16. View, Rename, and Delete Folders from the Left Navigation Bar
- 17. Preview, Rename, Download, and Delete Folders From the Three-Dot Action Menu
- 18. Move Folders - It is NOT Possible to Move Folders, BUT Here’s a Cheat
- 19. Share Folders - It is NOT Possible to Share Folders, BUT Here’s a Workaround
- 20. Bulk Actions - Delete or Move a Group of Files
- 21. Bulk Actions - Delete a Group of Folders
- Search Functionality
- Upload an Asset Directly From An App
Get Started
1. Launch the Content Asset Management App (CAM)
Select a Project
Go to the project’s Workplace,
Under Project Configuration, find the Content Asset Management (CAM) App and Select it
!! Remember, each Project has its Own Assets.
Therefore, when you access the Content Asset Management App you can ONLY view the Assets Uploaded to that Specific Project (and NOT all the assets you've uploaded to Bildhive).
Upload a File or Files
2. Step 1 - Open the ‘Upload’ Dialogue Box
To open the Upload Dialogue Box, go to the Top Right of the page, and click Upload
3. Step 2 - Define the Folder in Which to Store the Uploaded Files
At the Top Left, locate the Browse File(s) and Browse Folder buttons, and below them, find the Choose Folder section
The Name that appears inside the Field is the name of the Folder where your files will be Uploaded
The Main Folder is selected by Default
To choose a Different Folder, Click inside the Field to open the Folder Dropdown
If you haven’t created others, the dropdown contains only the Main Folder
To Create a New folder, go to the bottom of the list and click New Folder
In the Enter Folder Name field, type the Name you want to give the
4. Step 3 - Select the Files to Upload
Drag & Drop a file or multiple files into the Drag & Drop Frame
Or Click Browse Files to select Files directly from your computer
The files you selected are listed in the Right-Hand Column
If you mistakenly chose the Wrong File, click the Delete icon to the Right of it and select a new one
Once your selected files are correct, click Upload
The files are Uploaded to the Folder you created and the Folder is Listed in the Folders List on the Left Navigation Bar
!! You can always select your files first, BUT,
Don’t Forget to Select the Folder where you want your Files Saved, otherwise, they will be saved in the Main Folder.
!! WARNING. You can’t upload files with the same name, even if they are in different folders.
If you attempt to upload a file that already exists within a project, a warning will appear. You may choose to either Force Upload and Replace the existing file or Cancel the upload and rename the file on your desktop.
Manage your Files
5. Preview, Move, Rename, Share, Download, and Delete Files
To Manage a file, go to the Left Navigation Bar and Select the Folder that contains the file
The files contained in the folder are listed on the Main Stage
Locate your File
At the End of the row, under the Action column, find the Three-Dot Action Menu, and Click it
To Preview your file, select Preview
To Move a File to a different folder select Move To and choose a Folder from the dropdown menu
To Change the Name of a file, select Rename and type a new name
To Share the Link with Others, select Get a Shareable Link, copy the URL of the file, and Paste it on an email or text message
To Download the file, select Download
To Delete the file, select Delete and Confirm
!! You Can’t See Your Three-dot Action Menu?
You might need to Scroll Right.
Make Sure you Read this Before Uploading Folders
6. Simple Folders and Nested Folders / Parent, Child, and Subfolders
Intro: When uploading a folder, the Content Asset Management App creates one of three types of folders based on the assets contained therein:
Simple Folders are folders that contain only files
Parent Folders are folders that nest other folders or a combination of folders and files
Child Folders are folders contained inside a Parent Folder
The Child Folder can nest other Subfolders, and so on
7. Simple Folders - Create, Identify, and View Them
When you Upload a Folder that contains Only Files (no folders), the system creates a Simple Folder
The Newly Uploaded Folder is listed on the Left Navigation Bar
You can Identify Simple Folders because they DON’T have an Expand Arrow to their Left
When you Select a Simple Folder on the Left Navigation Bar, its Contents are listed in the Main Stage
To Upload a Simple Folder, Follow These Steps
8. Parent Folders - Create, Identify, and View Them
There are two ways of creating Parent folders:
When you Upload a Folder housing one or more Folders (or a combination of files and folders)
When you Upload a Folder into an existing Simple Folder
You can Identify Parent Folders by the Expand Arrow that appears on their Left
Folders that reside Inside a Parent Folder are called Child Folders
Parent Folders are listed on the Left Navigation Bar
To display a list of the Child Folder(s) nested inside a Parent Folder, Click the Expand Arrow to its Left
If a Child Folder has an Expand Arrow, there are Subfolders nested inside
To view a list of the files and folders housed in a Parent Folder, Select it on the Left Navigation Bar, the contents are, then, listed in the Main Stage
Click the following Link to learn how to Upload a Folder Containing one or more Folders
Click the following Link, to learn how to Upload a Folder into an Existing Folder
9. Child Folders - Create, Identify, and View Them
Folders that Reside Inside a Parent Folder are called Child Folders
Child Folders contain Files, Folders, or a Combination of Both
To view a Child Folder, go to the Left Navigation Bar and Select the Parent Folder that Contains it, the folder is listed on the Main Stage
Or, Click the Expand Arrow to the Left of the Parent Folder to display a Submenu of the Child Folders
To View the Assets inside a Child Folder, Locate It on the Main Stage and Double-click it or go to the Left Navigation Bar and Select it from the Parent Folder Submenu
An Expand Arrow to the Left of a Child Folder, indicates there are Other Folders Inside
Click the Arrow to display a list of the Folders contained or Select the Child Folder to display its contents on the Main Stage
Click the following Link for instructions on Uploading a Folder into an Existing Folder
Click the following Link for instructions on Uploading a Folder into a Child or Subfolder
10. Upload a Folder
To upload a Folder, go to the Top Right of the page, and click Upload to open the Upload Dialogue Box
Drag & Drop a Folder into the Drag & Drop Frame
Or click Browse Folder to select a Folder directly from your computer
The Files contained inside the Folder are listed in the Right-Hand Column
Click the Delete icon to the Right of any file you do not want to upload
Click Upload
The system creates a New Folder with the name of the folder on your Computer
!! Heads-Up. Some Special Characters might not be Accepted as part of the name. If you get a Notification, please delete the Special Characters.
!! Do you want to upload a Folder that contains one or more Folders?
Follow these same steps. Your New Folder will be identified as a Parent Folder. Expand it to view the Child Folders inside.
11. Upload or Nest a Folder into a Simple Folder
Go to the Top Right of the page, and click Upload to open the Upload Dialogue Box
Drag & Drop a Folder into the Drag & Drop Frame
Or click Browse Folder to select a Folder directly from your computer
The Files contained inside the Folder are listed in the Right-Hand Column
Click the Delete icon to the Right of any file you do not want to upload
To select a folder, locate the Choose Folder field to display the List of Folders
Find the Folder of your choice
Make Sure to Click the Expand Arrow to its Left, and select New Folder
Below the Choose Folder section, you will see the Parent Folder, grayed out, in the Enter Folder Name section, next to it, type the Name of the Child Folder that will house your files
Click Upload
On the Left Navigation Bar, you will notice that what was a Simple Folder is now a Parent Folder
Click the Expand Arrow to Display the Child Folder
!! Oh-Oh. Is there no Expand Arrow next to the Simple Folder?
In this case, the system uploaded the files without creating the Child Folder. The fix is easy. Simply select the Folder where the files were uploaded, then go to the Main Stage and Select all the files you want to place into a folder. At the top of the screen, click Bulk Actions to display the dropdown, and then select Move To to open the Move File dialogue box. Click inside the Choose Folder field and find the Parent Folder, CLICK THE EXPAND ARROW, AND SELECT NEW FOLDER. You should see the name of the Parent Folder grayed out. To the Right of it, enter a Name for the Folder you want to nest inside the Parent Folder. Click Move.
!! Heads-Up. Some Special Characters might not be Accepted as part of the name. If you get a Notification, please delete the Special Characters.
12. Upload or Nest a Folder into a Child Folder or a Subfolder
Go to the Top Right of the page, and click Upload to open the Upload Pop-up
Drag & Drop a Folder into the Drag & Drop Frame
Or click Browse Folder to select a Folder directly from your computer
The Files contained inside the Folder are listed in the Right-Hand Column
Click the Delete icon to the Right of any file you do not want to upload
To select a folder, locate the Choose Folder field to display the List of Folders and Find the Parent Folder of your choice
Make Sure to Click the Expand Arrow to its Left, and select a Child Folder
Below the Choose Folder section, you will see the Parent Folder/Child Folder, grayed out, and, next to it, in Black the name of the Subfolder that will reside Inside the Child Folder
Click Upload
To view your Subfolder, go to the Left Navigation Bar, click the Expand Arrow of the Parent Folder then the Expand Arrow of the Child Folder
To view a List of the Contents of the Subfolder, select it, contents are Listed in the Main Stage
!! Heads-Up. Some Special Characters might not be Accepted as part of the name. If you get a Notification, please delete the Special Characters.
13. Upload Multiple Folders at Once
To upload More Than One Folder at the same time, you MUST use the Drag & Drop method
Go to the Top Right of the page, and click Upload to open the Upload Dialogue Box
Create a New Folder or Select an Existing One
From your Computer, select Multiple Folders and Drag & Drop them into the Drag & Drop Frame
The Files contained inside the Folder are listed in the Right-Hand Column
Click the Delete icon to the Right of any file you do not want to upload
Below the Choose Folder section, you will see either the Name of the Folder if you are creating one or the Name of the Receiving Folder, grayed out
Next to it, is the Name of the Folder being Uploaded, indicating that it will be placed inside the Existing Folder
Click Upload
On the Left Navigation Bar, an Arrow to the Right of the Existing Folder indicates that there is a Folder Contained Inside
Click the Arrow to Display the Contained Folder
!! Do you want to upload multiple folders, some of which contain other folders?
No worries, follow the same steps. New Folders that contain Folders will be identified as Parent Folders.
!! Heads-Up. Some Special Characters might not be Accepted as part of the name. If you get a Notification, please delete the Special Characters.
Upload Error Notifications and Warnings
14. “File Type is Not Supported”
This notification comes in together with the notification below
15. “File(s) will not be uploaded on upload action. Please review your file list”
When using the Bildhive Platform, it's important to upload files in the required format for each Section. If a file is uploaded in a Different or Unrecognized Format, you'll receive a Notification saying that the File Type is Not Supported or that File(s) Will Not be Uploaded on Upload Action. And you will be asked to Review your File List
You may also receive these Notifications when Uploading Folders. In case the majority of your individual files or files in a folder are in the correct format except for a few, you can simply Scroll Through the List of files to be uploaded and Remove any that Don't Meet the Format Requirements. After that, you can upload the remaining files.
16. View, Rename, and Delete Folders from the Left Navigation Bar
Go to the Left Navigation Bar and Find the Folder to Rename or Delete
To Rename or Delete a Folder, Hover over the folder, and Click the Three-Dot Action Menu that appears on the right
Select Rename and enter a New Name and Confirm
Or select Delete and Confirm
To Rename or Delete Child Folders and Subfolders, click the Expand Arrow to the Left of the folder containing them, then click the Three Dot Action Menu to the right of the folder you want to Delete or Rename
!! Are you having trouble Deleting a Folder?
This Troubleshooting List may help:
You Cannot Rename or Delete the Main Folder, which always sits at the Top of the List.
Reload the page if a deleted folder is Still Visible in the folder list
Reload the page if an Empty folder still appears
17. Preview, Rename, Download, and Delete Folders From the Three-Dot Action Menu
To Manage a folder, go to the Left Navigation Bar and Select the Folder, Child Folder, or Subfolder containing the Folder of your interest
On the Main Stage, Locate your Folder
At the End of the row, under the Action column, find the Three-Dot Action Menu, and Click it
To Preview your folder, select Preview
To Change the Name of a Folder, select Rename and type a new name
To Download the file, select Download
To Delete the file, select Delete and Confirm
!! Are you having trouble Deleting a Folder?
This Troubleshooting List may help:
You Cannot Rename or Delete the Main Folder, which always sits at the Top of the List.
Reload the page if a deleted folder is Still Visible in the folder list
Reload the page if an Empty folder still appears
18. Move Folders - It is NOT Possible to Move Folders, BUT Here’s a Cheat
Open the Folder you want to Move
Select all the Files
Go to the Top of the screen and click Bulk Actions to display the dropdown
Select Move To to open the Move File dialogue box
Click inside the Choose Folder field and find the destination Folder of your choice
If it is a Child or Subfolder, Click the Expand Arrow, next to the Parent Folder that contains it, and Select the folder
In this case, you should see the grayed-out name of the Parent Folder and, next to it, the Name of the Destination Folder in Black
Click Move
19. Share Folders - It is NOT Possible to Share Folders, BUT Here’s a Workaround
Go to the Left Navigation Bar and Select the Folder that you want to share
The files contained in the folder are listed on the Main Stage
Locate the File you want to share
At the End of the row, under the Action column, find the Three-Dot Action Menu, and Click it
Select Get a Shareable Link, copy the URL of the file, and Paste it on an email or text message
Repeat with the rest of the Files in the folder
20. Bulk Actions - Delete or Move a Group of Files
Open the Folder that contains the group of files you want to Delete or Move to a Different Folder
On the Main Stage, find the Square to the Left of the files and Select them
The Bulk Actions Button pops up at the Top Right of your screen, Click it
From the Dropdown menu, Select Delete or Move To
To select All the files in a folder, go to the Top of the list and Click the Square next to the word Name
21. Bulk Actions - Delete a Group of Folders
Open the Folder that contains the group of folders you want to Delete
On the Main Stage, find the Square to the Left of the folders and Select the ones you want to get rid of
The Bulk Actions Button pops up at the Top Right of your screen, Click it
From the Dropdown menu, Select Delete
To select All the files contained in a folder, go to the Top of the list and Click the Square next to the word Name
!! It is not possible to move folders in Bulk.
Search Functionality
22. Search for Files
At the Top of the page, find the Search Bar
Input the Name of the file
It will search all Project folders, independent of which folder you are in
Click on the Found File to Open it
Upload an Asset Directly From An App
Introduction:
The following Apps require you to Upload Assets to the Media Library:
Amenity Map Configurator (AMC)
Home Model Configurator (HMC)
Site Plan Configurator (SPC)
Master Plan Configurator (MPC)
Condo Unit Configurator (CUC)
Condo Grid Configurator (CGC)
Contract Configurator (CC)
Features Configurator (FC)
Broadcast Email Builder (BEB)
Website & Landing Page Builder (WLPG)
Touchscreen Builder (TB)
Customer Relationship Manager (CRM)
Transaction Manager (TM)
When using those Apps, you will come across sections that Prompt you to Add Files or Media. An example of those prompts are +Add PDF or +Set Featured Image.
Clicking those Sections will open up your Media Library. It is possible to Upload assets to your Media Library Directly from the App.
!! About File Formats and Folders:
Different Sections in the Bildhive Platform require you to upload files in Specific Formats. When a section requires a jpeg/png Format, only those Folders Containing jpegs/pngs will be Displayed on the left-hand navigation bar. If the section requires pdf format, then only the Folders that Contain pdfs will be Displayed when accessing the Media Library from that Specific Section of the platform.
23. Access the Media Library from an App
To access your Media Library, Click the Section that prompts you to upload an Image, File, or Video
Your Media Library Pops up
24. Upload File(s) or Folder(s) Directly from an App
Once the Media Library Opens, go to the top right-hand corner of the Media Library and click Upload
Drag & Drop a file, multiple files, folder, or multiple folders into the Drag & Drop Frame
Or Click the Browse button to select a file (or multiple files,) or folder(s) from your computer
If you already have created a Folder where you want to store your files, select the folder from the Choose Folder Dropdown below the Drag & Drop frame
Or click New Folder to Create a New One
In the Enter Folder Name field, type the Name of your New folder
Click Done
!! STOP. If you haven’t done so, read How to Upload a Folder or Folders.
!! Want to see your Files?
Launch the Content Asset Management app. The Left Navigation Bar displays a List of your Folders. Select a Folder to view its contents. Expand Folders to see their nested Folders.
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