Introduction:
Securing your information and protecting your account is a must in today's digital world. While some security measures might seem like a bit of a hassle, Bildhive's New Security Features, rolling out on March 12th, are specifically designed to stop any misuse of your data. These measures include:
Password Length and Specs
Minimum Password Age and Maximum Password Age
Remembered Passwords
Two Factor Authentication (TOTP)
Log in using Microsoft 365 or Google
Account Lockout Policy
!! How will Bildhive's New Security Measures impact you?
– For New Users, it means Setting Up a Secure Password that aligns with these measures.
– If You're Already A Bildhive User, the first time you log in after March 12th, you'll receive a notification that your Current Password Is Invalid and will be Prompted To Set Up A New Secure Password.
!! Make Sure to Keep the Access to Your Projects
– Change your password BEFORE March 12th.
– After that date, remember to Update It Every 90 Days.
!! Heads-Up
Our Table of Contents links might occasionally land you Just Below The Target Section. If this happens, a Simple Scroll Up to the Previous Section will get you right where you need to be.
TABLE OF CONTENTS
- Set Up a Secure Password
- Password Expiration Policy
- Remembered Password Policy
- Two-Factor Authentication (TOTP)
- Recovery Options
- Use Microsoft 365 or Google to Log In
- Account Lockout Policy
Set Up a Secure Password
1. Number of Characters
Password should have a minimum of Fourteen Characters
2. MUST Include
At least one Uppercase Letter
At least one Lowercase Letter
At least one Number
At least one of these Special Characters @$!%*?&
3. Do NOT Include
Your Name or
Your Email address
!! Are you having Problems Creating a New Password?
Go to the top of your browser and Press the Refresh Button
If this doesn’t work, check that you are NOT Using Special Characters other than @$!%*?&
Make sure you are NOT Including either your Name or your Email Address
Make sure your Password Wasn’t Changed within 3 days (see Password Expiration Policy)
Make sure you are not repeating a Previously Used Password. See our Remembered Password Policy
Did you attempt your password more than 10 times and failed? Then, you were locked out of the platform. Try again in 1 hour (see Account Lockout Policy)
Password Expiration Policy
4. Minimum Password Age is 3 Days
You CAN’T change your password within 3 days
5. Maximum Password Age is 90 Days
Platform FORCES you to Reset your password Every 90 Days
Remembered Password Policy
6. Do Not Reuse Any of Your Last Eight Passwords
The platform will Remember the last Eight Passwords you have used and will not allow you to repeat them
Two-Factor Authentication (TOTP)
7. Introduction
TOTP or Time-based One-time Passwords, is a type of two-factor authentication (2FA) that generates unique numeric passwords using the current time. These passwords enhance account security when used as a second factor and can be accessed offline for user convenience. Bildhive will request you to Enable Two Factor Authentication.
8. Enable Two-Factor Authentication (TOTP)
First, Download and Install any Authenticator App on your phone (Google Authenticator, Microsoft Authenticator, Authy, etc) or browser extension on your computer
Once installed, open Bildhive and navigate to your Homepage
From the Left Navigation Bar, select My Profile
At the Top of the Profile page, select the Security Tab
The Authenticator Tab opens by default
At the bottom of the page click Set Up 2FA
Use your Phone to Scan the Bar Code on the page or
Locate the Secret Key below the QR Code and enter it in your Authenticator App
Once you do this, a Code appears in the Authenticator
Copy the Code and
In the Field below Activate 2FA, Enter the Code generated by the Authenticator
Click Verify & Activate
!! Do you already have an authenticator app on your phone?
Just open your App, tap the plus sign, then scan the QR Code provided in Bildhive, or enter the Secret Key that appears below it. Then enter the Code in the field below Activate 2FA and Click Verify And Activate.
!! Are you not able to Access your Authenticator and need to provide a verification code?
If for some reason you DO NOT have the phone and can’t open your Authenticator App, you can enter a Recovery Code. To Generate your Recovery Codes, follow these steps.
Recovery Options
Introduction:
Recovery codes can be used to access your account in the event you lose access to your device and cannot receive two-factor authentication codes.
9. Generate Your Recovery Codes
Once you set up the Two-Factor Authentication, you will be redirected to The Recovery Options Tab
Click Generate Recovery Codes
Copy the Codes and keep them in a Safe Place
!! Keep your recovery codes as safe as your password.
We recommend saving them with a password manager such as 1Password, Authy, or Keeper. These codes are the last resort for accessing your account in case you lose your password and second factors. IF YOU CANNOT FIND THESE CODES, YOU WILL LOSE ACCESS TO YOUR ACCOUNT. For help, contact support@bildhive.com
Use Microsoft 365 or Google to Log In
10. Log in Directly with Microsoft 365 or Google
At the bottom of the Log-In page, locate the Log in with Microsoft button or Log In with Google button and click on either one of them
Account Lockout Policy
11. You have 10 Attempts to Log in Before the Platform Locks you Out
If you have Failed to log in 10 Times In A Row, the platform automatically Locks
After 60 Minutes, the platform automatically Unlocks and you can try to log in again
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